Definition and Getting Started To Use www.PlayGambo.com

    • The terms and conditions of service are an agreement between ExcellantoVentures and all its subsidiaries, from here on referred to as the “company” (the company from this point on could also be termed to as “we”, “us”, “our” and other such adjectives), including its website www.PlayGambo.com , from this point on can be termed to as the “website” and you from this point on will be termed as “you”, “your”, “user” or “player”.

    • The user should read, understand and agree to the all the terms of use which includes those terms and conditions expressly explained below and those terms incorporated by reference of links, which you can access by clicking. The agreement must be read & understood by you the User/Player completely before you agree to the terms of use governing any and all relationships, as mentioned in this agreement and the terms of services, products or information and their usage, mentioned from this point on which are referred to as “Terms and Conditions”.

    • Legal documents mentioned on www.PlayGambo.com together form a combined, holistic and comprehensive “Usage Policy” of the Website http://www.PlayGambo.com and by accessing and using the services of this Website, or playing any of the games offered and its functionalities and features provided by the website, the Players/Users agree to all of the Legal Documents absolutely. You the end User/Player is also advised to read in a definite and complete manner the Privacy Policy, Disclaimer, Promotions, End User License Agreement (EULA), etc. Now this Agreement provides as follows:

Services & Functionalities offered

PlayGambo.com is a full-fledged online and mobile gaming solution, providing top of the line software and IT solution to promote games of skills such as poker, chess, pool, rummy, etc. Games offered on the website require the talent, ability, knowledge, practice, or culmination of all to play and win. PlayGambo.com aims to provide its Users/Players an immaculate gaming experience by providing international level gameplay. The website strives to provide a robust platform and functionalities for gaming enthusiasts in India and abroad. The website offers Users / Players services to build gaming skills. The services & functionalities offered on the website are to encourage a rich game experience for the players and for entertainment purposes only. PlayGambo.com is not liable or responsible for any acts of betting or gambling that would take place outside the influence scope of the website.

Definition of Membership

Membership of the website and the content and access to services is strictly private and in no way should be considered to be public. In order to become members and gain membership to the website which enables the user to play the games offered/ use the software, and the functionalities or any other associated products or services offered by the website, the company or its associates, the user will have to first register themselves with the website. Registration on the website does not guarantee membership; it is at the discretion of the company, PlayGambo.com or its representatives to deem fit after using their subjective judgment whether they will grant membership to the user informing them of the same by sending an e-mail of confirmation. Membership to PlayGambo.com can be terminated by giving an instant notice for any subjective reason by the website and its representatives when they find deem fit and by agreeing to the terms of use the user grants its consent for the same.

The server where PlayGambo.com website is hosted and where the software for the game engine is installed and the games on PlayGambo.com are hosted will be placed in a strict private/ confidential area whereby the access to the server is completely restricted both physically and virtually. As part of the company policy to promote & adhere to fair play any person/persons or group that will be authorized to access the server of PlayGambo.com, are not allowed to register them as users/players on the website, thus, such a person is not allowed to become members or register on PlayGambo.com.

Minimum Age to Register

Any User/player under the age of 18 on PlayGambo.com is strictly prohibited to play in cash games. The website and the company reserve the right to request proof of age of its members at any stage to verify that minors are not using its services. In addition, the services and products of PlayGambo.com are not intended for users which connect to the website from jurisdictions that express it to be illegal to do so. It should be understood clearly that the company has the right to exclude a person from play and discontinue the users’ membership if proof of age of such person is not provided or if the Company suspects that a person who is actually using the service is under-age. The company also has the right to discontinue membership of that user whereby they connect to the website from a jurisdiction which disallows their participation.

No Services offered in the State of Assam and Orissa

The applicable state laws in the Indian state of Assam and Orissa may prohibit a user/player from using the services as offered on our website PlayGambo.com. There may be applicable penalties imposed on a user/player by the respective state governments or the central government of India as the case maybe. As a strict policy, our company and its website, PlayGambo.com doesn’t accept membership requests from people who reside in the Indian states of Assam & Orissa and if a user lives in any of these states or a state which disallows participation to services offered by our website & if such user becomes a member of the site by giving false information, then the liability will be solely on the user and the company & its representatives reserves the right to terminate membership of such user without any prior notice. In addition, its agreed by medium of this agreement that the company has the right to confiscate all deposit and winnings as the case might be of such a user/player. In addition, by the medium of this agreement, it is agreed that the User/player accepts that PlayGambo.com will not be liable to take any responsibility for the breach of any applicable state laws by the user/player. It is also agreed that Users/Players from all states have to always ensure that they are following the applicable state laws. The company will try to post any changes in state laws and jurisdictions that it seems appropriate to better educate the users/players. The decision of the company in this regard will be final and no consideration whatsoever will be extended to the user/player.

Account Creation and Maintenance of Membership

Only One Account per User/Player is allowed on PlayGambo.com. Referred to as “Account” from this point forward, user/player should register for the Account using his/her own, correct name. The services and games offered on PlayGambo.com must not be used by the User/player by means of another person's account. User/player should not try to open more than one account, under his/her own name or under any other name. Any attempt by the User/Player to use the services on PlayGambo.com by means of using any other person's account, entitles the company and its representatives to close all such Accounts created and to bar such a user/player from playing games on the website in future immediately.

The User/player should make sure that he/she has read and understood all the rules and regulations of the games offered on PlayGambo.com through its service. The rules and regulations of Games offered on PlayGambo.com are published on the website and periodically may be changed on the website. The rules that govern how the games are to be played are offered by the website and become part of the terms and conditions. The rules can also be available under the “About Game” or similar section on the website PlayGambo.com. The User/player agrees to follow by all rules and regulations and is responsible to keep himself updated to all rules and regulations governing the game. It’s possible that all rules that govern game play in regards to a game may not be explicitly mentioned on the website. The User/Player is encouraged to seek clarification and guidance from customer care service or helpdesk available on the website. In lieu of any conflict, the resolve as decided by the company and its representatives will be final and the user/player agrees to abide by such resolve by accepting the terms and conditions.

Pricing of Products and Services Offered

On PlayGambo.com, the users/players can be assured that they will benefit from the best value for every rupee wagered, as the company strives to offer its players the best gaming experience. In regards to the games, the Rake Structure or Game charges offered by PlayGambo.com ensures that only a minimal charge is levied on the users/players availing the services of the website. Such charges can be in the applicable and can be in the following form:

a) Registration Fees: The website charges no fee for registration.

b) Entry Fees: In regards to the game of Poker and its variants, PlayGambo.com charges fees on all tournaments, including Sit N Go Tournaments, these fees range from Rs. 5 to Rs. 100, depending on the stakes of the Tournament game played. This Entry Fee amount will be charged in the beginning of the tournament from the interested Users/Players. The entry fees levied on Tournament and Games are subject to change from time to time, and Users/Players will be kept updated by suitable modifications in this document. The User/players will also be intimated on the Poker Lobby at the time of making a buy-in and through notification made through the Customer Care.

c) Rake Charges: In regards to the game of Poker, depending on the tables and stakes being played, the rake charged on PlayGambo.com will vary between 3% and 5% (excluding service tax and other taxes applicable).

Typically, the structure of the rake will be as follows:


Max 2 Player Table


Stakes

Rake

Max cap

Min Entry

Max Entry

1/2

5%

no cap

40

200

2/4

4%

no cap

80

400

5/10

4%

no cap

100

500

10/20

4%

no cap

200

1000

25/50

3.5%

no cap

500

2500

50/100

3.5%

no cap

1000

5000

100/200

3.0%

no cap

2000

10000

6 Player Table


Stakes

Rake

Max cap

Min Entry

Max Entry

1/2

5%

90

40

200

2/4

5%

120

80

400

5/10

5%

225

100

500

10/20

5%

300

200

1000

25/50

4.5%

450

500

2500

50/100

4.5%

500

1000

5000

100/200

3.5%

600

2000

10000

9 Player Table


Stakes

Rake

Max cap

Min Entry

Max Entry

1/2

5%

90

40

200

2/4

5%

120

80

400

5/10

5%

225

100

500

10/20

5%

300

200

1000

25/50

4.5%

450

500

2500

50/100

4.5%

500

1000

5000

100/200

3.5%

600

2000

10000

In addition, depending on the stakes played, the rake charges are capped at appropriate amounts per table. Users/ Players should know that the rake charges applied are subject to change from time to time. The company will keep the Users/Players updated by suitable changes in this document. The User/players will also be intimated on the Poker Lobby at the time of making a buy-in and via notifications made through Customer Care. More details can also be obtained by writing to our Customer Care at info@PlayGambo.com.

Intellectual Property

PlayGambo.com holds all rights tangible or intangible in regards to the website and in regards to all the services offered on the website which includes but not limited to all games and the content, promotional material, inter alia all strategic and development plans, ideas, designs, financial conditions, business plans, data banks, information related to technology and process, the technology developed including the software and methodology of usage from here on referred to as “intellectual Property”. The company is only permitting the user/player to use the Intellectual property to play the games and to use all services offered on the website. Under all conditions and circumstances the user/player is strictly prohibited to use the intellectual capital otherwise, which includes but is not limited to copying, reproducing or transmitting any media known to / or will be known to human kind of the intellectual property. Thereby, the user/player is not in any way being granted any rights whatsoever in regards to the intellectual property when he is being allowed to play games on the website and to use other services on the website.

Promotions

PlayGambo.com shall conduct several tournaments from time to time on its website and to conduct such tournaments may offer promotions. Sometimes prestigious items from various brands & companies will be offered as prizes in some of these tournaments. Unless otherwise mentioned on our website, there is no official tie up between PlayGambo.com and the various 3rd party brands. The company and the website will simply be buying the products which are part of the promotion and delivering it to the winner of the game or tournament as part of the promotion.
User/Players should note that by providing their mobile number & email address to PlayGambo.com, they are giving PlayGambo.com the right to contact them by Call/SMS to provide them information in regards to all promotional activities/events conducted by PlayGambo.com and its partners. The mobile number & email address of the User/Player will never be used as part of the Privacy policy for any third party communication whatsoever.

Withdrawal Policy

PlayGambo adheres to a Withdrawal Policy which can be seen below:

  • The minimum amount that can be withdrawn from PlayGambo.com is Rs. 500.
  • Only One withdrawn request will be undertaken for a week.
  • However, Players who have made real money deposits of a minimum of Rs.1000 in the system will not be subjected to any caps in the number of withdrawals submitted per week.
  • Any real money in the account of the User/Player is that of the user’s/player’s actual account balance synonymously wallet balance. Any winnings by the user/player would be added to the account/wallet balance. While as, the following expenses /losses/ charges would subsequently be subtracted from the account/wallet balance, including any losses that the user/player incurs from using the services of PlayGambo.com, entry or other fees, previously withdrawn money by the User or amount forfeited by us for any suspected fraud or rejection or cancellation of transaction(s) by your or any third party bank, resulting of charge-backs, insufficient funds or any other reason. Also levied would be the Inactive Account Fees.

  • A cash-out request will be accepted when the user/player has catered to deposit method restrictions, bonus restrictions and/or security reviews done by the company. User/Player can withdraw amounts only within their transaction limits and after levying any processing fees for withdrawal methods that the company will notify them of before cashing out.

  • Users/players can request for a refund anytime online. The user/player account will be checked for any games played or bonus claims and the request will be processed within 2 weeks. The bonus amount of any bonus claims will be deducted and the balance refunded. A request made by the User/Player for cancellation of any transaction would be processed within 2 weeks provided the player has the sufficient balance of the transaction in his/her account/wallet.

  • Any amount from the user/player winnings must be reported and withheld complying with any applicable law. It is sole responsibility of the user/player to deal with all the taxes involved with the winnings. It should be well understood that neither the prize money nor the balance can be redeemed for any other prize nor such prize money amount can be transferred. When withdrawing, the payment will be made to the player/user either by the use of bank cheque or by bank transfer. Transfers will be made to bank accounts in India only.

  • Although payment processing will be made as soon as possible, and the company strives to provide expeditious withdrawal service, due to Security Reviews conducted by PlayGambo.com, payments may be delayed or withheld by the website.

Third Party Content

PlayGambo.com adheres to a strict compliance policy and will not stand the use of any abusive or offensive language on its chat boards or any other platforms related to its services. In addition, the users/players are not allowed to make any false or damaging comments in regards to the company, the website or its offerings in any public or private media or forum.

The company holds the right to reject or delete any text, files, images, photos, video, sounds, or any other media material that breaches the terms in accordance with the company’s third party content policy posted by the user/player on any platform.

Any violation by the user/player may result in removal of the third party Content, and a suspension of the user/player to use the Services offered by the company. In addition, a suitable action as may be required by the company can be taken to as per the agreement.

The user/player should beware themselves of phishing attacks, spoofed emails and links from external third party sources which claim to be that from PlayGambo.com. The company and PlayGambo.com is not responsible for any such emails/messages and/or any losses that may arise out of clicking on links contained in such false communication made to the player/user.

Disconnections and Technical Issues

Technical glitches, issues do happen. In case of any technical failures, server crashes, breakdowns, software defects, disruption or malfunction of service, as a policy, PlayGambo.com will cancel the affected game and refund the played amounts after it conducts proper verification of such technical failure and its effect of any such game. It should be brought to attention that no rake amount will be taken from such games and the users/players accept that PlayGambo.com is not responsible in all such cases. In addition, the website is also not liable for any prospective winnings from any incomplete tournament. PlayGambo.com does not hold any liability to any disconnection, lag, freeze or interference in network on the user’s computer or any other external networks. In no circumstances, other than a server crash, PlayGambo.com is accountable for any of the player's disconnections from server. In case of any disruption to an ongoing game happens then the game will be manually cancelled & nullified by PlayGambo.com and the points/chips/money played shall be refunded irrespective of the status of the game. User/players should also not that for any game, PlayGambo.com has the right to cancel and refund the points/chips/money.

Location of the website Server

In an effort to ensure nonstop, uninterrupted availability and to serve a secure access of the Games provided by PlayGambo.com, the Server where the Website is hosted is located outside of India. PlayGambo.com shall have the absolute right to decide the hosting location of the Server and no User/Player, whether past, present or future, shall ever raise any objection for such hosting location or transfer of hosting location of server by the Website.

PlayGambo.com has complete and unregulated discretion to change the hosting location of the Server used to host the website at any time and at any place, including India.

Crime and Cyber Crime Reporting By Users/Players of PlayGambo.com

The Users/Players are under an absolute obligation to inform PlayGambo.com about any Cyber Contravention & Cyber Crime that involves their accounts or an activity on the website that affects their experience on the website. If the User/Player fails to provide information to PlayGambo.com within 48 hours of the commission of a Cyber Crime or Cyber Contravention, the Website & the company shall not be under any obligation to extend any sort of assistance to the User/Player. However, PlayGambo.com will endeavor to help and support Users/Players in investigating such acts of Cyber Crime, if any, to the best of its ability. The User/Player alone is responsible to investigate, impeach and file necessary legal actions and proceedings against such a cyber-crime and the Cyber Criminals and other Offenders. PlayGambo.com in no circumstances will be held responsible to share the financial and investigation burdens for the User/Player.

Fair play and Prevention of Collusion and Fraud

As an effort to prevent collusion, the company and its website PlayGambo.com mandate that a user shall open & can only have one account onPlayGambo.com. In an event whereby the website discovers that duplicate accounts belong to a user/player on the website, then the website has absolute right to take an appropriate action to terminate such duplicate accounts of the user/player. In addition, the website has the right to bar such a User/Player to create any other account on the website.

In lieu of this document, when a User/player agrees to the mentioned terms and conditions, they agree that as an individual User/Player they will not play a game on PlayGambo.com in partnership or by communicating with other players. In addition, PlayGambo.com website has been developed considering all necessary steps to ensure fair play on the website. The website will prevent user/players from colluding with other players in order to win/lose. An act which may give benefit to them over other players will not be accepted, and the website will take necessary action all the players/users involved in such an act. When a player is found involved in such an act, PlayGambo.com has the right to withhold all the funds of such users/players and restrict access to each user/player account. The website will cancel and close the account without any prior communication to the user/player.

Online Banking Transactions & Payment Rules

User/Player in lieu of this agreement understand and agree that their account maintained with PlayGambo.com is purely for the purpose of payment of the entry/registration fee to participate & play in games/tournaments which are made available on the company’s website PlayGambo.com and for purchase of cash prizes that they may win. Users/Players understand and agree to the fact that PlayGambo.com is neither a bank nor a financial institution and that the purchases/balance standing to the credit in User’s/Player’s account will not accumulate any interest. User/player may not purchase, sell, trade, rent, lease, license, grant a security interest in, or transfer their User/Player account, any content, currency, points, standings, rankings, ratings, or any other attributes appearing in, originating from or associated with the Website or by using any Services.

It is also to understood and agreed that it’s the sole responsibility of the User/Player to manage his/her Online Banking and Financial Transactions and Payments regarding the Website, and the website takes no responsibility. The Users/Players are solely responsible to familiarize and comply with all applicable Laws of India, which apply to online payments and transfer of funds through online and offline methods. Any monetary transaction in violation of the rules and regulations as enacted by the RBI and other applicable Laws of India shall be solely attributable to the concerned User/Players, whereby neither the website PlayGambo.com, nor the company will be held liable to this regard. The Users/Players must comply with the requirements and regulations as framed by Reserve Bank of India (RBI).

Users/Players using PlayGambo.com and its Services may be required to send/receive money & to transact to/from PlayGambo.com. Such a process essentially involves the use of third-party electronic payment processors or service providers (ESPs). To enable such transaction Users/Players unequivocally and permanently authorize their consent to allow and authorize PlayGambo.com to instruct such ESPs to handle monetary transactions of the users/players while dealing with PlayGambo.com.

Users/Players also agree that in accordance with their consent and request as mentioned above, PlayGambo.com may provide instructions on behalf of the User/players to the ESP. Users/Players agree to make themselves aware of all the terms and conditions of use of each appropriate ESP. In the event of any conflict between the Legal Documents of PlayGambo.com and the ESP’s terms and conditions, the Legal Documents of PlayGambo.com shall prevail.

Warranty

The company disclaims any and all Warranties, expressed or implied, in connection with the software, the site and the games, all of which are provided to the user "AS IS". You access and use the website at your sole risk. The Company explicitly disclaims all warranties or conditions of any kind, express, implied or statutory, including without limitation the implied warranties of title, non-infringement, merchantability, and fitness for a particular purpose.

Without limiting the foregoing, the company does not represent or warrant:

a) the quality, fitness for purpose, completeness, merchantability, non-infringement or accuracy of the software, the site and the games;

b) the suitability of the information contained in the documents or other information published on this site;

c) continuous, error-free, secure or virus-free operation of PlayGambo.com or its content including software, games, your account or continued operation or availability of any facility on PlayGambo.com;

d) that the defects in the website will be corrected;

e) that the website or the servers that operate the website are free of viruses or other harmful components;

f) that the data, results and information within the website will be correct, accurate, adequate, useful, reliable or otherwise; and

g) that the website will meet your needs, requirements or expectations.

No person affiliated, or claiming affiliation with the Site has authority to extend such Warranties.

You the User/Player undertakes and agrees as under:

a) The Company does not promise or ensure that you will be able to access your account whenever you want. It is entirely possible that you may not be able to access your account or the Services provided by the Company at times or for extended periods of time due to, but not limited to system maintenance and updates;

b) You are aware that participation in the games of skill organized by us may result in financial loss to you. With full knowledge of the facts and circumstances surrounding the Activity, you are voluntarily participating in the Activity and assume all responsibility for it and risk resulting from your participation, including all risks of financial loss. The Company makes no guarantees, warranties, representations, or other promises relative to the Activity, and assumes no liability or responsibility for any financial loss that you may sustain as a result of participation in the Activity;

c) You agree to indemnify and hold the Company, its employees, directors, officers, and agents harmless with respect to any and all claims and costs associated with your participation in the Activity. You acknowledge that You are solely responsible for any action that arises from Your participation with this Activity or around this Activity, regardless of occurring before, during or after the period of the Activity;

d) To hereby save, hold harmless, discharge and release the Company from any and all liability, claims, causes of actions, damages or demands of any kind and nature, whatsoever, that may arise from or in connection with your participation in the Activity.

e) You will be solely responsible for any delay and/or damage to your computer systems or loss of data that results from installation of website games or software on Your computer and the website expressly disclaims liability for any such failure delay or failure;

f) You are solely responsible for maintaining the confidentiality of your account access credentials (i.e. username & password) and financial instruments (i.e. credit/debit card number).

g) You agree to assume the entire risk as to the results and performance of any software and/or games availed by you on www.PlayGambo.com. As such, result and performance among other things depends on your Internet connection and hardware. You also assume the entire cost of all servicing, repair and/or correction of your hardware when you access, download or execute software or games available on www.PlayGambo.com. The Company explicitly disclaims liability for any delay or failure to perform resulting from installation of its games or software on your computer.

h) You specifically acknowledge, agree and accept that we are not liable to you for:

i. the defamatory, offensive or illegal conduct of any other player or for anything that turns out to be misleading, inaccurate, defamatory, threatening, obscene or otherwise illegal whether originating from another player or otherwise;

ii. any loss whatsoever arising from the use, abuse or misuse of your account on our Website;

iii. any loss incurred in transmitting information from you to our Website by the internet or by other connecting media;

iv. any technical failures, system breakdowns, defects, delays, interruptions, manipulated or improper data transmission, loss or corruption of data or communications' lines failure, distributed denial of service attacks, viruses or any other adverse technological occurrences arising in connection with your access to or use of our Website;

v. the accuracy, completeness or currency of any information services provided or any statistics shown on the Website;

vi. You agree to indemnify, defend and hold the Company, harmless from all claims, damages and expenses made by any third party arising out of (a) your content, or (b) your violation of these Terms or Privacy Policy; or (c) use of www.PlayGambo.com by any other person accessing the Services using your username or password, whether or not with your authorization.

vii. The Company reserves the right to change, modify or delete the sites, information, and terms & conditions listed on this site at any time without prior notice.

Limitation of Liability

Users/Players clearly understand and agree that PlayGambo.com shall under no circumstances (including, without limitation, in contract, negligence or other sort), be liable for any direct, indirect, ancillary, special, incidental, consequential or exemplary damages. This includes, but is not limited to injury, claim, loss of data, loss of income, loss of profit or loss of opportunity, loss of or damage to property, damages for monetary loss, goodwill, use, data or other intangible loss (even if the company has been advised of the possibility of such damages), resulting from or arising out of the use of or the inability to use the service, even if we have been advised or become aware of the possibility of such damages or loss or that such loss was foreseeable. User/Player agrees to indemnify us against any claims in respect of any such matter.

Governing Law and Jurisdiction

This Agreement shall in all respects be governed, interpreted by, and construed in accordance with the laws of India. All disputes, differences, complaints etc., shall be subject to Arbitration under the Indian Arbitration and Conciliation Act, 1996. The arbitrator will be appointed by the company after due consent from the company and by the user. The place of arbitration shall be New Delhi, India.

There could be instances where the company is not able to receive prompt updates about the change in applicable laws of your place of stay. Please ensure that any activities you engage on the Website are legal as per the applicable laws. You agree to indemnify and hold harmless the company or its website from any claim, demand, damage, or loss whatsoever coming out due to your non-compliance with the laws of your jurisdiction.

Accepting the Terms of Use

You the User/Player/Account holder hereby accept the fact that you have read, understood and are willing to abide by the above Terms and Conditions.

Terms and Conditions